Refund policy
Return & Refund Policy
We want you to love your AlarmShoot. If you're not 100% satisfied, we've got you covered.
30-Day Money-Back Guarantee
You have 30 days from the date of delivery to request a return. To be eligible:
- The item must be unused and in its original packaging
- You must provide your order number
To start a return, contact us at contact@alarmshoot.com.
Refunds
Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed to your original payment method within 5-10 business days.
Return Shipping
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method.
Exchanges
We only replace items if they are defective or damaged. Contact us at contact@alarmshoot.com.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery with photos of the issue. We'll send a replacement or issue a full refund at no extra cost.